Cellular Data Usage (iPhone and Android)

This guide discusses the potential cellular data usage of the iScout iPhone or Android apps. Data Usage NOTE: Cellular data is only used if WiFi is not available:  Latest Forms – If the employee has used the app within the last 3 days, the app will download the latest forms early each morning. This file …

Switching Accounts (iPhone & Android)

Follow these steps to sign in to multiple accounts at once (within the iPhone or Android app). Sign in to the initial account Press the Menu button at the top-left of the home screen Press “+” to add an account Sign In Now that you’re signed in, press the Menu button again to view all …

Camera Permissions

The first time you attach a photo or use the code scanner, the device will ask you for permission.  Press “Allow”. If you accidentally denied permission and would like to allow it, follow these steps. Android On your device, open the main Settings app Tap Apps or Application Manager (depending on your device, this may look different). Tap “iScout” Tap Permissions Set …

How To Submit A Report (iPhone & Android)

To fill out a report within the iScout app, follow these instructions: Log in to the iScout app Click the “Reports” button You will see a list of forms that you can fill out. Choose one by pressing it. If this is your first time, the device may request access to your location. Press “Allow” …

Viewing Resources (iPhone & Android)

Once you sign in to the iScout app, you will see a Resources button on the main screen. This is a listing of documents like Orientations, Safety Procedures, etc that your Safety Administrator has uploaded to the iScout site. Searching You can search by resource type and category using the search box at the top …

iPhone, iPad, and Android Apps (Video)

The following is a transcript of the video guide: This is a demonstration and video guide for the iScout iPhone, iPad, and Android apps. It’s just a getting started guide of how to get it installed, how to sign in, and then how to use some of the basic features. I’m going to start out. …

Troubleshooting (iPhone & Android)

Having trouble logging in or using the iScout app? Here are some troubleshooting tips. TRY A DIFFERENT DEVICE To make sure it’s not a device issue, try logging in from a computer on a different internet connection. If it works there’s something up with your device. If it doesn’t work, double check your username and …