Camera Permissions

The first time you attach a photo or use the code scanner, the device will ask you for permission.  Press “Allow”. If you accidentally denied permission and would like to allow it, follow these steps. Android On your device, open the main Settings app Tap Apps or Application Manager (depending on your device, this may look different). Tap “iScout” Tap Permissions Set […]

Troubleshooting (iPhone & Android)

Having trouble logging in or using the iScout app? Here are some troubleshooting tips. TRY A DIFFERENT DEVICE To make sure it’s not a device issue, try logging in from a computer on a different internet connection. If it works there’s something up with your device. If it doesn’t work, double check your username and […]