Author Archives: iscout
Location Permissions (iPhone / Android)
When you begin filling out your first report, the device may ask you for permission to access your location. Press “Allow” to grant permission. If you accidentally denied permission and would like to allow it, follow these steps. Android See How To Manage App Permissions On Android. iPhone and iPad Open the Settings app Open …
Form Building Basic (Video)
Viewing / Editing A Response
You can search completed reports via the responses page. This guide walks through viewing and editing a specific response. Overview At the top of a response, you can see: Type of report (e.g. Near Miss Report) Report number – an automatically generated numeric id. (this cannot be changed) Submission date Duration – how long the employee …
Companies / Customer (Video)
Notification Settings (Video)
The following is a transcript of the video guide: This is a video guide to walk through the notifications for the iScout application.I’m going to go to the iScout homepage, or my iScout homepage, and at the top right, you can see a messages icon, and it shows that I have no unread messages from …
What’s New – Resource Tags / Training Completion Signatures
Manage Resources with Tags instead of categories. Training completions can now require a signature.
What’s New – Equipment Inspections / Search Feature
Check out the updates to inspection scheduling and the iScout search bar.
How Follow-Ups Works
Overview By default, each question within a iScout report allows the observer to assign a “follow-up”. When a follow-up is assigned, it notifies the person and creates an open task for them. They are then able to close-out a follow-up or re-assign it. Assigning A Follow-Up When filling out a report, you will see a …
Message / Notification Settings
NOTE: This article discusses notification settings within the iScout website. For assistance with the iPhone or Android apps, please see the Managing Alert Settings (iPhone & Android) article. Message History You can review messages that have been sent to you in the last 30 days by clicking the mail icon at the top of the iScout …